7bet Privacy Policy

1 Introduction

This Privacy Policy explains how 7bet collects, uses, stores, and protects the personal data of players who use the 7bet platform at 7bet.now. It applies to all users of the 7bet website and mobile application, including registered players and visitors who have not yet created an account.

At 7bet, we take your privacy seriously. We collect only the data we genuinely need to operate the platform, process payments, verify identities, and keep accounts secure. We do not collect data for the sake of it, and we do not sell your information to anyone.

By registering a 7bet account or using the platform, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here. This policy should be read alongside the 7bet Terms and Conditions.

2 Data We Collect

7bet collects personal data in several ways — directly from you when you register or use the platform, automatically when you interact with the site, and from third parties such as payment processors during transaction verification.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or regulation.

3 How We Use Your Data

7bet uses your personal data for the following purposes:

• Account Management : To create and manage your 7bet account, verify your identity, and keep your account secure.
• Payment Processing: To process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer, and to detect and prevent fraudulent transactions.
• Legal Compliance: To comply with anti-money laundering (AML) regulations, age verification requirements, and other legal obligations applicable to online gaming platforms.
• Customer Support: To respond to your queries, resolve disputes, and provide assistance when you contact the 7bet support team.
• Platform Improvement: To analyse how players use 7bet, identify technical issues, and improve the overall experience on the platform.
• Responsible Gaming: To monitor gameplay patterns and identify players who may need support through our responsible gaming tools.
• Communications: To send you account-related notifications, security alerts, and — where you have opted in — promotional offers and bonus information.

We only use your data for the purposes listed above. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.

4 Data Sharing

7bet does not sell, rent, or trade your personal data to third parties for commercial purposes. We share your data only in the limited circumstances described below, and only to the extent necessary for each purpose.

• Payment Processors: We share transaction data with bKash, Nagad, Rocket, and bank partners to process your deposits and withdrawals. These providers are bound by their own privacy and security obligations.
• Identity Verification Providers: When KYC verification is required, we may share your identity documents with a third-party verification service. These providers process your data solely for verification purposes.
• Fraud Prevention Services: We may share technical data such as IP addresses and device identifiers with fraud detection services to protect the platform and its players.
• Legal Authorities: We may disclose your personal data to law enforcement, regulatory bodies, or other authorities if required to do so by law, court order, or regulatory obligation.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity. We will notify you of any such transfer before it takes effect.

All third parties with whom 7bet shares personal data are required to handle that data securely and in accordance with applicable privacy laws. We do not permit third parties to use your data for their own marketing purposes.

5 Payment Data

7bet takes the security of your financial information very seriously. When you make a deposit or withdrawal using bKash, Nagad, Rocket, or bank transfer, your payment details are transmitted directly to the relevant payment provider over an encrypted connection.

7bet does not store your full payment account credentials on our servers. Transaction records — including amounts, dates, and payment method types — are retained for accounting, fraud prevention, and regulatory compliance purposes. These records are stored securely and are accessible only to authorised 7bet staff.

6 Cookies

7bet uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players interact with the site. A cookie is a small text file stored on your device when you visit a website.

We use the following types of cookies on 7bet:

• Essential Cookies: These are required for the platform to function. They keep you logged in during your session and enable core features like the cashier and game loading. You cannot opt out of essential cookies.
• Preference Cookies: These remember your settings, such as your preferred language and display options, so you do not have to reconfigure them each time you visit.
• Analytics Cookies: These help us understand how players navigate 7bet — which pages are visited most, where players spend time, and where technical issues occur. This data is aggregated and anonymised.
• Security Cookies: These help us detect and prevent fraudulent activity, such as account takeover attempts and bot traffic.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the 7bet platform. We do not use cookies to track your activity on other websites.

7 Data Retention

7bet retains your personal data for as long as your account is active and for a period after account closure as required by law and our internal policies. The specific retention periods depend on the type of data and the purpose for which it was collected.

• Account Data: Retained for the duration of your account and for up to five years after account closure, in line with standard record-keeping requirements for online gaming platforms.
• Transaction Records: Retained for a minimum of five years to comply with anti-money laundering regulations and financial record-keeping obligations.
• KYC Documents: Retained for the period required by applicable regulations, typically five years from the date of verification.
• Support Communications: Retained for up to two years to allow us to reference previous interactions when assisting you.
• Technical and Usage Data: Typically retained for up to 12 months in identifiable form, after which it may be anonymised and retained for analytical purposes.

When your data is no longer required, 7bet will securely delete or anonymise it. You may request early deletion of your data by contacting our support team, subject to any legal obligations that require us to retain certain records.

8 Security

7bet implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and 7bet servers.
• Encrypted storage of sensitive data including passwords and payment tokens.
• Access controls that restrict internal access to personal data to authorised staff only.
• Regular security audits and vulnerability assessments of the 7bet platform.
• Two-factor authentication options for player accounts.
• Automated monitoring for suspicious login activity and account access patterns.

While 7bet takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password for your 7bet account and never share your login credentials with anyone.

9 Your Rights

As a 7bet player, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team at [email protected]. We will respond to all requests within a reasonable timeframe.

10 Minors

The 7bet platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered a 7bet account or provided personal data to us, please contact our support team immediately at [email protected].

Upon receiving a verified report of underage use, 7bet will close the account, delete the associated personal data, and return any deposited funds to the payment source where possible.

11 Policy Changes

7bet may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make significant changes, we will notify registered players via email or through an in-platform notification before the changes take effect.

The updated Privacy Policy will be published on this page with a revised "Last Updated" date. Your continued use of the 7bet platform after any changes have been published constitutes your acceptance of the updated policy.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7bet handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: Available directly through the 7bet platform after logging in.

For questions about responsible gaming tools or self-exclusion, please visit our Responsible Gaming page. For questions about account rules and bonus terms, see our Terms and Conditions.